Sara D'Elia, CPM
CEO
Broker License Number: 01013395
Sara D'Elia’s experience spans over 30 years, having had responsibility for over 3MM square feet of commercial space and over 12,000 multifamily units. Sara was awarded 2019 Real Estate Professional of the Year by the Orange County chapter of IREM.
Throughout Sara’s career, she has amassed extensive experience in acquisitions, lease ups and redevelopments. She has divided her time equally in fee management and owner- managed assets during her career. Her leadership and communication skills have produced a proven track record in business relationships, marketing, cost control and budget implementation.
Sara received her BA from California State Long Beach in 1988 and her Certified Property Manager (CPM) designation in 1994. She served as President of IREM OC in 2013 and the chapter received a national award for innovation. She is a licensed California real estate broker. Her background includes acquisition consulting and expert witness testimony.
Sara D'Elia served on the Board of Directors for Mercy House Transitional Living Centers for 14 years and continues to support her community via multiple philanthropic contributions.
.jpg) Shawn Conerty
CFO
Shawn Conerty has over 20 years of accounting and finance experience specifically in real estate and construction industries. As the Corporate Controller of Herman Weissker, Inc., a full service public utility construction company, Shawn provided the accounting and finance expertise along with assisting in the strategic operating management that resulted in a growth in revenue from $45MM to $400MM during his years with the company. Shawn served as CFO for Mesa Management and oversaw the accounting and finance department for over 3,800 multifamily units and commercial portfolio.
Throughout his career, Shawn has amassed significant experience and knowledge in accounting, finance, property acquisitions and dispositions. He is currently managing a $200MM real estate portfolio and is responsible for all financial matters, cash flow management, project level financing and lender relationships.
Shawn received his BS in Finance from Chapman University.
Yong Held
Vice President of Human Resources
Yong Held’s strategic leadership in the planning and implementation of quality-based human resources programs is demonstrated by The REMM Group achieving recognition as one of The Best Places to Work in Multifamily for the past 5 years. Yong’s focus at The REMM Group is on increasing employee engagement and improving the employee experience with our purpose, value and culture as the foundation. She provides executive-level leadership and guidance to all associates.
Yong has over 17 years’ experience in Human Resources and the Real Estate Industry. Before joining The REMM Group, Yong was the Human Resources Director for Mesa Management. She received her BA in Political Science with a minor in Sociology from Arizona State University and her masters in Clinical Psychology from Vanguard University.
When she was in Arizona, Yong co-founded the Outreach Academy for the Arts; a nonprofit organization dedicated to working with at-risk youth and incorporating urban art classes in local charter schools throughout the greater Phoenix area. She is passionate about her community and helping young people.
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Jeanette Ruscitti, CPM
Vice President of Operations
With a diverse background spanning 27 years in multifamily and retail property management, Jeanette Ruscitti brings broad, well-rounded expertise to the industry. She is particularly skilled in developing operational efficiencies, optimizing property performance, and driving strategic growth. Her ability to leverage technology to streamline processes boosts productivity while ensuring compliance with landlord/tenant laws.
Jeanette also excels in risk management, proactively identifying and mitigating potential risks to safeguard both property values and tenant satisfaction.
Over the course of her career, she has held a variety of key roles, including Regional Director, Senior Regional Manager, Training and Administration Manager, Audit Manager, and Office Manager. She has worked with both locally and nationally recognized real estate companies such as Wasatch Premier Communities, Trammell Crow Residential, and Mesa Management.
Jeanette earned her B.A. from the University of California, San Diego, and holds professional certifications including the Certified Apartment Manager (CAM) designation and the Certified Property Manager (CPM) designation from IREM. Her extensive experience and dedication to excellence make her a seasoned leader in the property management field.
 Frank Thorp
Vice President of Multifamily
Real Estate License Number: 01953897
Frank Thorp’s passion for market knowledge and revenue growth strengthens our client's investments. His market achievements demonstrate his clear strategies for increasing revenue, reducing cost and spear heading customer service programs in major markets. Frank has overseen the successful addition of more than 700 multifamily units at The REMM Group.
With over 25 years of property management experience, Frank has held positions as Director of Multifamily, Asset Manager, Regional Manager, Executive Manager, and Senior Manager. He also has experience in training, marketing, and facility management. Prior to working with The REMM Group, Frank held management positions, including Regional Manager, Asset Manager, and Director of Multifamily, within both locally and nationally known real estate companies such as Arnel Management, Western National Group, The Irvine Company, and UDR. He has experience managing real estate in the Orange County, Los Angeles, Inland Empire, and San Diego markets.
Frank attended California State University Fullerton majoring in business management. Frank is also a licensed Real Estate Salesperson in California.
 Windell Mollenido
Vice President of Marketing and Technology
Windell Mollenido has over 20 years of experience in digital marketing and website development focused on multifamily and commercial real estate. He creates and manages marketing campaigns for our diverse portfolio of multifamily communities and lease-ups. His experiences also include SEO, SEM, business development, online reputation, data analysis, and marketing strategy.
Windell delivers new innovative solutions to an array of challenges facing our constantly changing industry. His marketing skills range from the macro-level of identifying trends and developing strategies, to the micro-level of programming languages and design software.
Windell earned a Master of Business Administration from Saint Leo University in Tampa Bay, FL.
(1).JPG) Sam Jones, CPM, CSM
Vice President of Commercial Real Estate
Broker License Number: 00875568
Sam Jones has more than three decades of commercial real estate management experience with leading regional and national firms, with expertise spanning retail, office, industrial, and mixed-use assets. Throughout his career, he has overseen complex portfolios, led high-performing property management teams, and guided assets through acquisition, leasing, redevelopment, and disposition.
Prior to joining The REMM Group, Sam served as Vice President at CIM Group, where he directed operations for more than 100 assets across the Los Angeles region. In this role, he collaborated closely with leasing, development, and construction teams to execute strategic initiatives and enhance asset performance.
Sam’s depth of experience in lease negotiations, budgeting, CAM reconciliations, tenant improvements, and operational strategy supports strong asset performance and long-term value creation. He is known for his results-driven approach, collaborative leadership style, and ability to build lasting relationships with clients, tenants, and partners.
Sam holds both a Bachelor of Science and an MBA from Arizona State University and is a Certified Property Manager (CPM®).
 Melissa Hawthorne, CAM
Director of Training and Development
Real Estate License Number: 02154556
Melissa Hawthorne leads our training department with unwavering professionalism and a steadfast commitment to excellence. Her property management experience, spanning over 15 years, includes roles as Multi-Site Senior Business Manager, Regional Manager and Training Manager. She possesses extensive expertise in Yardi Business Systems, new hire onboarding, and the development and engagement of employees.
Melissa plays a pivotal role in developing and overseeing training strategies that are instrumental in the long-term success of The REMM Group, our associates, and our clients' communities. In 2022 she became a Certified Apartment Manager (CAM), earned her Associate Trainer Certification (AT) in 2023, and is a licensed Real Estate Salesperson in California.
In recognition of her exceptional performance, Melissa was honored with The REMM Group Operations Associate of the Year award for 2023.
 Martin Wisinski
Director of Construction and Maintenance
Martin (Marty) Wisinski brings over 30 years of multifamily and commercial real estate experience to The REMM Group. He has held senior leadership roles at Alliance Residential, BRE Properties, Greystar, The Mosser Companies, and most recently served as Vice President of Construction at MDW Construction Management Services.
Marty’s expertise spans capital improvements, construction management, budget planning, vendor relations, and contract negotiations. He holds a Bachelor of Science in Construction Management from California State University, Long Beach, and maintains certifications in OSHA 30, HVAC, Emergency Fire, Flood and Restoration, Project Management, and Asbestos and Mold Training.
At The REMM Group, Marty leads construction and maintenance operations with a focus on operational excellence, team development, and mentorship. He is committed to implementing training programs that strengthen the maintenance department and deliver exceptional support to our communities, teams, and clients.
 Cattlyn Barnes
Corporate Controller
Cattlyn (Catt) Barnes has over 20 years of accounting and finance experience in addition to expertise spanning multifamily, commercial, and capital asset oversight. She is highly skilled in Yardi, Rent Manager, and Oracle platforms and earned her Bachelor of Science in Business Management/Finance from Brigham Young University.
As Corporate Controller, Catt leads day-to-day accounting operations, including financial reporting, budgeting, and forecasting. She partners closely with the executive team to provide strategic financial guidance, ensuring the company’s financial health and long-term growth.
Catt is passionate about building strong client relationships, streamlining processes, and supporting sustainable business practices
Multifamily Management Team
 Valerie Love
Regional Director of Multifamily
Real Estate License Number: 02080736
Valerie Love's extensive 25-year career extends beyond her tenure at The REMM Group, encompassing roles in real estate and the mortgage industry and showcases a diverse skill set in sales, administration, customer service, leadership, mentorship, and production. Her diverse experience includes adept negotiation skills and a deep understanding of operations.
Since joining The REMM Group in 2014, Valerie's exceptional customer service and proactive approach have propelled her through various roles, culminating in her current position as Regional Manager. Valerie's consistent ability to surpass goals, motivate teams, and deliver outstanding results has significantly contributed to The REMM Group's success, notably achieving one of the highest portfolio revenue growths in both 2022 and 2023.
Her track record of surpassing goals and driving portfolio revenue growth has been instrumental in the company's success, reflecting her dedication and leadership.
 Ross Greenwell, CCRM
Regional Property Manager
Real Estate License Number: 02060345
Ross Greenwell has an exceptional track record of success and delivering quantifiable results to multifamily property owners. He joined The REMM Group after 12 years with The Irvine Company as Regional Manager for flagship communities ranging from 736 to 1500 apartment homes in San Diego. Ross was also responsible for large community acquisitions, and a 250 million dollar renovation.
Before The Irvine Company, Ross was with Garden Communities in San Diego where he served on the lease-up management team of a 17-story luxury high-rise with 704 units. Fourteen years of property management and nearly 20 years of total management experience have developed and proven Ross’s ability to lead, motivate, and hold his team accountable for a high level of success achieving demanding NOI and occupancy goals.
Ross studied at Utah Valley University. He became a California Certified Residential Manager in 2013.
.jpg) Melinda White, ARM
Regional Property Manager
Real Estate License Number: 02115838
Melinda White has over two decades of experience in multifamily property management. In her previous position as Area Manager at The REMM Group, Melinda shared her experience at maximizing rent growth, maintaining high occupancy and delivering exceptional customer service with the Business Managers at Casa Grande, Medici, Villa Boutique and Ariana at El Paseo Apartment Homes while continuing to manage Mediterra Apartment Community.
Melinda’s coaching, mentoring and motivational skills make her an outstanding Regional Manager. This is demonstrated by the reduction in delinquency rates across her portfolio. Her experience successfully managing properties undergoing extensive interior and exterior renovations offer our teams knowledgeable guidance during capital improvements.
Melinda achieves measurable results for her clients and succeeds in advancing The REMM Group’s portfolio.
Kati Loiacono, ARM
Regional Property Manager
Real Estate License Number: 02149798
Kati Loiacono is proficient at regional management with nearly a decade of experience in all aspects of multifamily business operation. She is a goal-driven leader, change manager, and strategic problem solver. The communities she manages benefit from her knowledge in human resources, financial administration, and inventory management.
Resourcefulness and an adaptable approach to challenges have helped Kati transform underperforming assets into successful enterprises. Her track record demonstrates excellence in operations, customer care and success at motivating, training, and developing team members to drive profitability in highly competitive environments.
Kati has a B.S. Degree from California State University in Fullerton. Her achievements with The REMM Group include an award for Leasing Manager of the Year, 100% Asset Walks and completion of the Leadership Development Program.
 Melissa Sanchez
Regional Property Manager
Real Estate License Number: 02234645
Melissa Sanchez brings over thirteen years of extensive residential property management and real estate experience to her role as Regional Manager at The REMM Group. She has successfully overseen a portfolio of more than 700 residential units across Southern California, demonstrating her deep understanding of operational efficiency, team leadership, and asset performance.
Known for her strategic oversight, Melissa excels in driving occupancy, streamlining operations, and enhancing resident satisfaction. Her leadership style emphasizes collaboration, accountability, and delivering exceptional service—making her a valuable asset to both clients and team members alike.
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Quasandra Thomas
Regional Property Manager
Real Estate License Number: 01867975
Quasandra Thomas' experience spans over 15 years in multifamily management, including a decade with The REMM Group. Her work has included the successful lease-up and stabilization of notable Los Angeles luxury communities.
She has a strong foundation in onsite operations, extensive experience with the marketing and leasing of luxury assets and proven leadership skills—all of which are evident in the success of the teams that she has trained and supported. Her sales teams have consistently delivered exceptional performance, contributing to tens of millions in total revenue.
Quasandra attended Columbia University in the City of New York majoring in Urban Studies. Quasandra is also a licensed Real Estate Salesperson in California. She is recognized for her professionalism and emotionally intelligent leadership, consistently fostering highly productive, effective and dedicated teams.
 Michael Brown, ARM, CPM
Regional Property Manager - Arizona
AZ Broker License Number: BR708949000
CA Broker License Number: 00951492
Michael Brown brings decades of multifamily housing experience to The REMM Group, with an extensive background in property operations, asset performance, team leadership, and client relations. Throughout his career, he has held senior leadership positions with some of the industry's most respected organizations, including Cushman & Wakefield, Asset Living, and Steadfast.
As Regional Manager, Michael oversees multifamily operations throughout Arizona, partnering with property owners and onsite teams to optimize operations, enhance resident satisfaction, and maximize asset value. He also serves as The REMM Group's Designated Broker in Arizona, helping ensure the high standards of service and operational excellence that define our organization.
Michael holds a bachelor's degree in Finance from San Diego State University and has earned both the Certified Property Manager (CPM) and Accredited Residential Manager (ARM) designations. He is a licensed real estate broker in both California and Arizona.
Known for his strategic leadership, operational expertise, and dedication to client service, Michael is passionate about building high-performing teams and creating long-term value for property owners and residents alike.
Brianna Ickes
Regional Property Manager
Real Estate License Number: 02084260
Brianna Ickes has built a strong foundation in multifamily property management since beginning her career in 2018. Her experience spans leasing, operations, and community management across a range of high-profile assets, including luxury high-rise and Class A communities throughout Los Angeles.
Prior to joining The REMM Group, Brianna was with Sares Regis Group, where she advanced from Assistant Manager to Community Manager. During her tenure, she managed luxury communities in Hollywood and West Hollywood and played a key role in a property takeover in Downtown Los Angeles. She was also selected for the company’s mentorship program, where she supported the development of new managers and contributed to team growth and training initiatives.
Brianna joined The REMM Group in January 2025 as a Business Manager and quickly made an impact across multiple communities. In her current role as Area Manager, she continues to support onsite teams and drive operational consistency, with a focus on delivering strong performance and a positive resident experience.
Commercial Real Estate Management Team
Caron Wilson
Senior Commercial Property Manager
Real Estate License Number: 01722772
Caron Wilson joined The REMM Group in March of 2002. Caron has over 23 years of property management experience with a strong operational background. Prior to joining The REMM Group, Caron worked extensively with all aspects of retail property management, including tenant relationships, accounts receivable and payable, budgeting, CAM reconciliations, supervision of maintenance staff, and property accounting.
For 16 years , Caron maintained the position of Assistant Commercial Property Manager at The REMM Group. As the company grew and changed around her, she was a source of stability, continuity and experienced hands-on support for our commercial team. Caron adjusted well to the developing culture and helped to build it with her positive attitude and attention to detail.
In 2018 Caron accepted the position of Commercial Regional Manager. She now puts her expertise, problem solving skills and foresight to work directly for our clients and their tenants.
 Nicole Abend
Senior Commercial Property Manager
Real Estate License Number: 02248009
With 24 years of experience in commercial real estate, Nicole Abend has refined her expertise across all facets of the industry. She is proficient in lease negotiations, budget forecasting, CAM reconciliations, and overseeing capital and tenant improvements. As a manager of a Commercial Real Estate (CRE) Department, Nicole has demonstrated leadership by hiring, supervising, training, and mentoring Commercial Real Estate Managers.
Her experience includes managing a portfolio of 67 commercial properties, encompassing over 200 leases and 11 million square feet of retail, office, and industrial spaces. Nicole's commitment to exceeding company and client goals is aligned with REMM's philosophy of "Going Beyond, Creating Value." Her knowledge, drive and dedication make her a valuable asset to our team and to property owners alike.
Nicole holds a Bachelor of Arts in Sociology from the University of California, Santa Barbara. She is also a co-founder of Paws-to-Share, an organization dedicated to bringing the joy of pets to those in need.
 Kara Mena
Senior Commercial Property Manager
Real Estate License Number: 01961975
Kara Mena. has over 20 years of commercial real estate experience. She has managed 847,000 square feet of 13 Class “A” office buildings and over 20 retail-mixed use shopping centers. Her experience also includes oversight of 2.5 million square feet of industrial and warehouse properties.
Kara’s proven skills include lease negotiations, forecasting and budgeting, CAM reconciliations, operating expense efficiencies, and capital and tenant improvement oversight. She ensures services are provided in compliance with lease obligations and standards, while fostering positive relationships with tenants and vendors.
REMM’s Going Beyond, Creating Value culture aligns with Kara’s can-do attitude, strong commitment, dedication, and integrity.
Robert T. Tanaka, CPM, CSM
Commercial Property Manager
Real Estate License Number: 00840747
Robert Tanaka is a Certified Property Manager with 30 years’ experience in the management of commercial and residential real estate. He holds a B.A. in Economics from the University of California, Los Angeles, and an M.B.A. from their Graduate School of Management (Anderson School) with a concentration in real estate and urban land economics.
Prior to joining The REMM Group, Bob was Vice President of August Management, Inc., an affiliate of the Glendale Federal (Glen Fed) family of companies. During his tenure with August, he was responsible for a portfolio of 25 properties including shopping centers and 4,000 apartment units. Additional experience includes the position of Vice President, National Investment Development Corporation; Housing Resources Management, Inc.; and Assistant Vice President with American Development Corporation and Sabina Realty Corporation. In the early 1970's, Bob was employed with the second largest developer of high-rise office space in Los Angeles' Mid-Wilshire area assisting in the marketing, leasing and management of their properties.
Bob is a licensed California real estate broker and former member of the Association of HUD Management Agents.
Jeanette Bradley
Commercial Property Manager
Real Estate License Number: 01243088
Jeanette Bradley brings over 11 years of commercial real estate experience to The REMM Group, with a strong background in property management, lease negotiations, forecasting and budgeting, and oversight of capital and tenant improvements.
Prior to joining The REMM Group, Jeanette managed more than 900,000 square feet of Class A high-rise office properties in Irvine and Newport Beach, including The Michelson and 4000 MacArthur, where she was responsible for all aspects of building operations, construction management, and tenant relations. Her earlier experience also includes the management of Lakeshore Towers in Irvine and supporting commercial operations for Legacy Partners.
Jeanette holds a Bachelor of Science in Business Administration from the University of California, Riverside.
Aaron Martinez
Commercial Property Manager
Real Estate Broker Number: 02135493
With more than nine years in commercial real estate, Aaron Martinez brings a well-rounded background in property operations, lease negotiations, financial forecasting, and capital improvement oversight. He is passionate about helping commercial properties perform at their highest level through thoughtful planning, strong communication, and hands-on management.
Aaron’s experience includes budgeting and financial analysis, tenant improvement coordination, and building lasting relationships with owners, vendors, and business tenants. He approaches every asset with a focus on protecting long-term value, increasing NOI, and providing tenants with exceptional customer service.
A graduate of UCLA, Aaron is a licensed California real estate broker. His commitment to integrity, service, and smart problem-solving reflects the core values that guide our team and the results we deliver for clients.
What Our Clients Say About Our Real Estate Managers
Recomendation for Ross Greenwell, Regional Property Manager
Great Regional Manager
We have enjoyed our experience working with REMM. They are very professional and know the business well. They are always looking for ways to improve the properties and make them better for everyone, tenant and owner. Ross is a great Regional Manager. His reports are very clear and gives us just the information we need on the properties. We have enjoyed working with Ross over the past two plus years and have appreciated his professionalism and understanding of the industry.
— Verlon Strauss, Treasurer Southeastern California Conference
Recommendation for Caron Wilson, Senior Commercial Property Manager
Stellar
Caron undertakes projects in a responsive and conscientious manner. Her communication with ownership, vendors, tenants and leasing brokers is stellar. She is a reliable resource in handling the most complex of issues and an outstanding partner.
— Camie Booker, Industrial Enterprises, ACLP
Recommendation for Valerie Love, Regional Property Manager
The Definition of a Hardworking and Dedicated Professional
I have had the pleasure of working with Valerie Love since August 2018. Valerie is the definition of a hardworking and dedicated professional! She knows how to not only drive profit to the bottom line but Valerie also understands the balance with regards to minimizing overall expenses. Valerie has a keen eye for true Value Add programs and products for Multi-Family assets. As Valerie is always quoted saying, “Paint is cheap and clean is free". She is always available, day or night, every day of the week. She truly treats our assets as one of her own.
— David Cessna Clausen Enterprises
Recommendation for Melinda White, Regional Property Manager
Creative, Detailed, and Operationally focused
Melinda recently took over as Regional for our So Cal portfolio and has been an outstanding leader. She is creative, detailed, and operationally focused. Even through Covid, we are leading the market with strong collections and rent growth.
We are thankful to have her on our team.
— Oscar Flores-Pacific Development Partners, LLC
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